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With the customer order function, you can record and manage bookings directly in the back office. A shopping basket can be created in just a few clicks, and articles can be added, commented on, or discounted flexibly. Depending on your needs, an order can be turned into an offer, a pickup slip, or an invoice sale. All orders remain editable and can be processed or completed at any point of sale.

Highlights

• Enter and edit customer orders directly in the back office
• Quickly create and print offers and pickup slips
• Comment on articles and assign individual discounts
• Retrieve and complete customer orders via barcode at any point of sale
• Sale on invoice or payment on pickup
• Clear overview of open and completed customer orders
• Individual process sequences possible

With Arcavis, you can record sales directly on invoice - at the point of sale or in the back office. Invoices can then be created collectively or individually, sent by e-mail with a QR payment section or printed out as a PDF. Open items, shipping status and incoming payments remain clear and traceable at all times.

Incoming payments in ISO 20022 format from your bank are automatically read in and assigned to the corresponding invoices. This saves you time, avoids errors and keeps your outstanding receivables under control at all times.

Highlights

• Creation of customer invoices at the point of sale or in the back office
• Collective creation of invoices by desired date
• Sending by e-mail with QR payment section or as PDF for printing
• Clear status from draft to paid, incl. dispatch log
• Automatic payment reconciliation via ISO 20022 files
• Multilingual, customizable sending templates
• Manual tracking and documentation of the sending date

Create, send, and post invoices efficiently – fully integrated into your sales and accounting processes.

Arcavis Assistant is a specially trained AI agent with which we make your day-to-day work noticeably easier. Arcavis Assistant uses your data as well as help and ticket data from Arcavis to provide information or problem solutions very quickly.

However, our focus is still on people - the AI is a helper so that your employees can work faster, safer and more efficiently.

Highlights

• Faster support. Answers to your questions are automatically generated from the existing help articles - precise, comprehensible and within seconds.
• Optimized order quantities. AI-based suggestions based on your previous sales and purchase orders help to reduce overstocks and shortages.
• Automated delivery note entry. Delivery bills are automatically read in, the delivered quantities are transferred and posted in Arcavis - less typing, fewer errors.

With the Arcavis POS app for Android, you can take payments directly with your mobile device. Ideal for mobile stores or additional POS stations for events or trade fairs.

Highlights

• Accept card payments without an additional terminal directly with the Arcavis point of sale app (from 1.4% for debit cards).
• The fully-fledged point of sale app is quickly ready for use: you can access your articles and customer data immediately
• All sales are visible in the back office - the warehouse is correct.